Why Choose TalentScreen | Background Screening Experts

Every day is a client day

Every day, we think about our clients. At TalentScreen, we do not believe in processing checks in a robotic, transactional way. Each of our verifiers is highly skilled and understands the nature of their assignment: to verify your candidate thoroughly, and to report back clearly and accurately so you can make the best hiring decisions possible. We identify inaccuracies, explore underlying causes when needed, and ensure the information you receive is both correct and meaningful.

We do not run call centre style background checks. Every client is assigned one or more dedicated verifiers who stay with you throughout the journey. You get to know your verifiers, and they get to know you. Your company, your culture and what matters most in your world. This personal connection leads to an exceptionally high quality of service, with TalentScreen by MVSI becoming a trusted partner and a natural extension of your team.

We achieve this through the smart use of technology and our underlying software systems. We invest heavily in R&D to deliver automation, efficiency and seamless workflow for our clients. Our vision is to be a global leader in background checking and pre-employment screening, and the productivity gains and service quality we now deliver are second to none.

Smiling woman with long wavy hair wearing a blue blazer and mustard shirt leaning against a wall in a classroom setting with a red and orange abstract cross symbol overlaid.

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A Culture of Customer Service

What makes great customer service? It is something we think about every day at TalentScreen. Years of feedback have helped us distil the core elements that matter most to our clients, and these now form part of our mission and identity.

Great performance comes from great people and a great culture. The opposite is also true. We have shifted from focusing purely on the “what” of the work to understanding the “how” and “why” behind what our customers do. That shift has transformed the way we serve.

We hire the best people and support them with a culture that allows them to deliver consistently high service levels. And when our processes do not align with a customer’s needs, we change our processes. Not the other way around.