company
/
Business Process Automation
Our world-class technology is the result of ongoing investment in R&D, our in-house software development team and our belief that great customer service depends on the systems that support it.
At the heart of TalentScreen’s platform is a dedicated workflow engine and automated job routing system. We knew that automation brings efficiency, and efficiency is exactly what our clients expect. Our software developers are among the best in the world. Every day, they think about how our systems can make life easier for our clients and deliver a smoother, faster candidate experience.
Inbound jobs are routed directly to your assigned verifiers, chosen based on your industry and the checks you require. When an order is accepted, system clocks start ticking. Every check type has its own completion KPI, with the workflow engine monitoring progress, alerting our team and rerouting tasks if a deadline is approaching.
When we surveyed clients who joined us from other background checking providers, a common theme emerged: poor communication and slow responsiveness. We made it our mission to address this through better technology, giving clients visibility, clarity and direct access to their verifier.
Our web-based order management system, Gatekeeper, gives you real time visibility into every order, every check, the assigned verifier, progress updates and supporting documentation.
Want to speak directly with the verifier handling a particular check? You can. Phone, email or instant message them, even when your order is divided across multiple checks managed by different team members.
The systems developed by TalentScreen and our parent company MVSI form the backbone of our business. They are continually updated, enhanced and refined to incorporate the latest technology and trends, supporting our goal of delivering an exceptional customer and candidate experience
